Managed Services
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Remote Monitoring and Management
Our system gathers information about the health of your computers and networks 24 x 7 x 365. Remote monitoring allows us to reduce disruptions by proactively solving problems.
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Unlimited Remote Support
No matter what issue you're facing, we make it easy to get assistance via phone, email, or client portal. Contact us today for industry-leading response times. Our techs are standing by to assist you.
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Patch Management
Keeping your systems fully patched can sometimes feel like a chore, but it's an important task that helps protect you and your computer. Our team is well-versed in patch management for over 200 applications, ensuring that your systems receive all the necessary updates promptly.
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IT Documentation and Reporting
We go above and beyond when managing your IT assets and addressing issues by providing asset reports, documentation of issues fixed, and a self-service knowledge resource for our customers.
What Are Managed Services?
Are you spending more time and money working on your computers and network than growing your business?
In today’s fast-paced and automated world, computer problems, such as maintenance issues and downtime, can be costly for small and medium-sized businesses, both in time and money. You are not working on your own business when you spend precious time dealing with computer outages, installing patches, software incompatibilities, hardware and software updates, etc. You did not go into business to spend all your time managing technology. Tideline Systems proactively monitors your systems 365x24x7 to ensure less downtime for you and your staff. We give you peace of mind to grow your business with us supporting you as you go.
Are you tired of wasting precious hours dealing with frustrating IT issues? We understand that downtime, installing patches, software incompatibilities, and hardware and software upgrades can cost your business money. But don’t worry; we are here to help! Our team proactively monitors your systems 24/7, 365 days a year, so you can experience less downtime and focus on growing your business. With us supporting you every step of the way, you can have peace of mind knowing that your technology needs are taken care of. Say goodbye to wasted time and hello to efficient and reliable IT services with Tideline Systems.
IT has evolved…have you?
With supply chain shortages and the rise of remote work due to lockdowns, businesses are facing new challenges, especially when safeguarding sensitive data and preventing cyber-attacks. Has your business evolved to handle these complex issues, or are you just getting by?
How can we help your growing business?
As your business grows, the need for a strong infrastructure becomes vital. Our Zero-trust cybersecurity philosophy is to help protect your business against ransomware, malware, and human error. A strong and secure network will keep your business safe and protect the data privacy of your employees and clients.
In addition to addressing your immediate requirements, we also work towards meeting your long-term goals. Our managed service model considers your company’s unique needs and aligns our offerings accordingly. Thus, as your business evolves, we adapt our solutions to handle your changing requirements. We believe in building strong relationships with our customers and becoming a trusted partner in their growth journey.
What services can you expect from us?
We become your IT Department or augment your existing IT Staff. Tideline Systems is here to handle all situations in the technology department. We also handle the mundane services of patches, updating, and overall maintenance on all your devices. Our staff of IT Specialists are all local and excited about helping our clients with their technology and growth. Here are just a few of our services:
24x7x365 proactive monitoring of all systems
Unlimited Remote Support
Email SPAM and Phishing Protection
DNS Filtering
Anti-Virus / Anti-Malware Protection
Phishing Spoof Testing
Cybersecurity Employee Training and Tracking
Dark Web Scanning and Monitoring